Home / Plumbing, Electric, Heating & Cooling in Redan
south dekalb, covered

Plumbing, Electric, Heating & Cooling in Redan

Redan’s brick ranches and split-levels are on their second or third water heater by now. We handle those, plus panels, heating and AC.

  • Local since 1985
  • Answered day or night
  • Upfront pricing
A Keep Smiling technician meeting a homeowner outside their house
the short version

Plumbing, Electrical, Heating & Air Conditioning in Redan, GA

Redan is a settled, comfortable part of south DeKalb County, stretching along Redan Road between Stone Mountain and Lithonia. Many families here have lived in the same brick ranch or split-level for decades. Most of these homes went up between the 1970s and 1990s, and by now their water heaters, panels, and AC units have usually been repaired more than once. Keep Smiling Plumbing, Electric, Heating and Cooling has worked on Georgia homes since 1985, and one team takes care of plumbing, electrical, heating, and air conditioning for Redan homeowners. Your water heater may have finally quit, or your AC may not make it through another August. Either way, a licensed technician will explain your options and give you a written price before any work begins.

Book Service
what’s covered

Redan Plumbing Services

Keep Smiling began as a plumbing company, and our licensed plumbers have spent years working on homes just like the ones in Redan. We handle leak detection and repair, water heater replacement, repiping, gas line service, water filtration, and drain and sewer cleaning and repair. In a home that’s 30 or 40 years old, several plumbing parts tend to wear out around the same time. We’ll help you sort out what needs attention now and what can wait. View all of our plumbing services.

Plumbing Warning Signs in Redan Homes

  • The water heater is leaking, rusting at the base, or more than 12 years old
  • A toilet clogs every week or barely clears the bowl when you flush
  • Drains gurgle after the bathtub or washing machine empties
  • The water coming from your tap looks cloudy, yellowish, or rusty
  • A patch of lawn over the sewer line stays soggy long after the rain stops
  • Faucets and shower valves keep dripping even when they’re turned off tight

Current offerUp to $1,000 offany Daikin Fit heating and cooling system

Time for a new system? Ask about financing.

Complete heating and cooling systems with financing through our trusted partners — approval takes minutes, and the payment is one you can actually plan around.

View Options
the essentials

The Difference a Professional Plumber Makes

  • Fixes that last: We track down the real cause of a clog or leak, so the same problem doesn’t keep bringing you back to the phone.
  • Hot water you can rely on: A new, properly sized water heater ends cold showers and the worry of a tank giving out without warning.
  • Lower water bills: Repairing drips, running toilets, and hidden leaks stops paying for water that goes straight down the drain.
  • A healthier house: Stopping leaks early keeps mold, mildew, and rotting subfloors from taking hold.
  • Peace of mind on paper: Every repair is backed by a warranty you’ll receive in writing.

Plumbing Problems Common in Redan

Because so much of Redan was built over a 20-year stretch, many homes are now facing aging plumbing all at once. Polybutylene supply pipe was widely installed in parts of that era, and over time it can turn brittle and fail from the inside without obvious warning signs. Original shutoff valves, faucet cartridges, and toilet parts wear out after decades of use, leading to the kind of constant drips that quietly push up a water bill. Water heaters are one of our most common Redan calls, since many homes are on their second or third unit and some have gone well past the recommended replacement age. Sewer laterals from the 1970s and 1980s can crack or pull apart as the red clay beneath them shifts. Large shade trees in established yards send roots into those weakened lines. A hard winter freeze can still split pipes in garages, crawl spaces, and exterior walls.

A Keep Smiling electrician working on a wall outlet
what to watch for

Electrical Services in Redan, GA

Our licensed electricians take care of panel upgrades, wiring repairs, outlet and switch replacement, GFCI protection, lighting and ceiling fans, EV chargers, whole-home surge protection, and smoke and CO detectors for Redan homes. We’re also a Generac dealer, which means we can install and maintain a standby generator that keeps your home running when a storm knocks out the power. Before recommending anything, we’ll look over your panel and tell you plainly what it can handle. Learn more about our electrical services.

Call (770)-273-9090
in depth

How Upgrading Your Electrical System Helps

Signs a Redan Home Needs an Electrician

  • A breaker trips whenever the AC and the clothes dryer run together
  • Lights throughout the house dim or flicker at random
  • Outlets feel warm, look discolored, or won’t hold a plug firmly anymore
  • Your panel is original to the house and has never been updated
  • You notice a hot plastic or burning smell near an outlet or switch
  • The kitchen, bathrooms, or garage have no GFCI outlets

A house wired in the late 1970s or 1980s wasn’t planned for today’s appliances, larger AC units, and the number of devices most families plug in. Updating the system makes your home safer and better suited to how you live now.

  • Lower fire risk: Replacing worn breakers and repairing damaged wiring removes some of the most common causes of electrical fires.
  • Room to run everything: A larger panel lets you use the AC, oven, and laundry at once without losing power.
  • Protection near water: GFCI outlets in kitchens, bathrooms, and garages shut off power quickly to prevent shocks.
  • Help during bad weather: Surge protection and a Generac generator keep your home safer through power spikes and outages.
  • A stronger resale position: Updated electrical work is a plus for buyers and home inspectors alike.

Electrical Issues We Find in Redan

A lot of Redan homes still rely on the electrical panel they were built with, often rated for 100 or 150 amps. That was enough when the house was new, but it can fall short now that many families have replaced their original AC with a bigger unit, added a second refrigerator or freezer, and filled every room with electronics. After 40 years or so, original breakers may not trip as reliably as they should, and the outlets they feed can loosen or wear out. Many homes from this period were built before GFCI protection was required in kitchens, bathrooms, and garages. DeKalb County sees frequent summer thunderstorms, and lightning surges can damage appliances and electronics in seconds. Outages from storms are common enough that more Redan families are asking about whole-home generators.

In south DeKalb, a dependable air conditioner isn’t optional for much of the year. Taking care of the system you have, and replacing it at the right time, keeps your family comfortable and your power bills under control.

  • Relief on the hottest days: A well-maintained system keeps your home cool even during long stretches in the 90s.
  • Less stickiness indoors: When your AC removes humidity properly, rooms feel comfortable at a higher setting.
  • Smaller energy bills: Clean coils and filters help your system cool more while using less electricity.
  • Fewer summer emergencies: Annual tune-ups catch worn capacitors and failing motors before they leave you without air.
  • A real return on replacement: Swapping an older or R-22 unit for a modern system cuts energy use and adds new warranty protection.

Many Redan homes are running air conditioners that are 15 years old or more, and a good number still use R-22 refrigerant. Because R-22 has been phased out, topping off a leaking system gets more expensive every year. Ductwork in older homes often runs through hot attics or crawl spaces, and decades of heat cycles can loosen joints and wear down insulation, letting cool air escape before it ever reaches your rooms. The area’s long, humid summers keep systems running for hours at a time, which wears out capacitors, contactors, and fan motors faster than in milder climates. Spring pollen coats outdoor coils and chokes airflow. Condensate lines clog with algae and can overflow into the house if no one clears them.

Heating Services for Redan Homes

Our technicians repair, maintain, and install gas furnaces and heat pumps across Redan. Keep Smiling is a Bryant Factory Authorized Dealer, and we service most other major brands too. Many homes in the area are running heating equipment that’s close to the end of its expected life. We’ll give you an honest, side-by-side look at the cost of another repair versus a new, more efficient system. Visit our heating services page to learn more.

Book Service
A Keep Smiling technician working on equipment in a mechanical closet
good to know

Signs It’s Time to Call About Your Heat

  • The house never feels warm enough, no matter how high you set the thermostat
  • The heat pump makes loud whooshing or banging sounds during defrost
  • The furnace starts, stops, and starts again every few minutes
  • You notice a burning or electrical smell whenever the heat comes on
  • Back bedrooms stay much colder than the living room
  • You’ve had to call for heating repairs every winter for the past few years
a closer look

Air Conditioning Services in Redan

South DeKalb summers are long, hot, and sticky, and an aging air conditioner has to work overtime to keep up. Our HVAC technicians handle AC repair, annual maintenance, replacement, ductless mini splits, refrigerant leak repair, and indoor air quality upgrades. If your system is getting older, we’ll help you figure out whether one more repair makes sense or whether a new unit would save you more over time. See our air conditioning services.

Signs Your AC Is on Its Last Legs

  • The AC runs from morning to night, and the house still feels warm
  • The outdoor unit hums, but the fan on top won’t turn
  • Ice is forming on the refrigerant lines or the indoor coil
  • Several vents push out only a weak trickle of air
  • Loud banging, clanking, or squealing comes from the system when it starts
  • Your AC is 12 years old or more and has needed several repairs

What Your Keep Smiling Visit Looks Like

  1. Request a Visit: Book online or call. Calls are answered day or night and we get you on the schedule as quickly as we can.
  2. Your Pro Arrives: A uniformed technician pulls up in a marked Keep Smiling truck, background checked and drug screened.
  3. We Find the Problem: We look your system over carefully and explain what we found in plain, simple terms.
  4. You Weigh the Options: We present clear choices with a written, upfront price for each. Nothing begins until you approve.
  5. We Get It Fixed: We protect your floors and furniture during the work and clean up thoroughly afterward.
  6. We Wrap Up Together: We test the results, walk you through what we did, and leave your warranty in writing.
Call (770)-273-9090
where we work

Neighborhoods We Serve in Redan

Redan’s subdivisions grew up around the same time, so homes on the same street often share the same layout, the same era of plumbing, and the same original equipment. That makes our job easier, because we’ve seen most of the common problems in these houses many times before. If your neighbor just replaced a water heater or AC, there’s a good chance yours isn’t far behind. Here are some of the Redan neighborhoods where our trucks are regulars:

  • Amberly
  • Redan Hills
  • Arbor Hills
  • Redan Park
  • Biffle Downs
  • Redan Square
Redan map marking Redan Hills, Redan Park, Biffle Downs and Redan Square
  • Redan Hills
  • Redan Park
  • Biffle Downs
  • Redan Square
Map data © OpenStreetMap contributors

Why Redan Families Count on Keep Smiling

Keep Smiling has been in business since 1985. We started as a small plumbing operation with one or two trucks and grew into a full plumbing, electrical, heating, and cooling team. Every plumber, electrician, and HVAC technician we send out is licensed, background checked, and drug screened before visiting a home. Redan homeowners tell us they appreciate honest advice, upfront pricing, and a team that gives them options instead of pressure. We’re a Bryant Factory Authorized Dealer and a Generac dealer, and we’ve been named Best of Gwinnett, accredited by the BBB, and listed as Google Guaranteed. From our Loganville location, we serve Redan along with Lithonia, Stone Mountain, and Decatur. Georgia License #: MP210191 | CN210975 | EN217959.

Cost and Financing for Redan Homeowners

Every home is a little different. Your price depends on equipment size, gas or electric fuel, how easy the system is to reach, code requirements, and the warranty you choose. Your technician confirms the exact price in writing before the work starts, and the amount you approve is the amount you pay. Older homes sometimes need two or three systems replaced within a few years of each other, and financing can make that much easier to manage. We offer plans through Service Finance and Chowder for water heaters, HVAC systems, panel upgrades, and more. Our team will help you find a monthly payment that fits your budget. Visit our financing page to learn more.

questions, answered

Redan Plumbing, Electrical and HVAC FAQs

Yes. We serve homes throughout Redan, including Amberly, Redan Hills, Redan Park, Arbor Hills, and Biffle Downs. We also work in nearby Lithonia, Stone Mountain, and Decatur. Schedule online or give us a call.
Yes. Keep Smiling is fully licensed and insured (Licenses #: MP210191 | CN210975 | EN217959), and every technician passes a background check and drug screening before entering a customer’s home.
We try to offer same-day service whenever our schedule allows, because a broken water heater or AC can’t always wait. Our phones are answered day or night, so call as soon as the problem starts and we’ll get you in as quickly as possible.
The final cost depends on things we need to see in person, like equipment size, fuel type, accessibility, code requirements, and warranty length. A range gives you a starting point, and your technician confirms the exact price after looking at your home.
Yes. We offer financing through Service Finance and Chowder for larger repairs and replacements, with promotions like 0% APR for 60 months on qualifying projects. Ask about current offers when you schedule.
It depends on the size, fuel type, location, code upgrades, and warranty. Electric tank units typically run $800 to $5,000, and gas or propane units run $1,200 to $6,000 including parts and labor. Your technician will give you the exact number before starting.
Popping or rumbling usually comes from sediment built up in the bottom of the tank. A leak can come from a loose connection, a faulty valve, or the tank itself failing. If the tank is leaking, replacement is usually the safest choice, so have it checked soon.
If your system is less than 10 years old and the repair is reasonable, fixing it usually makes sense. If it’s older, needs frequent repairs, or still uses R-22 refrigerant, a replacement often saves more over the next several years.
Most central AC systems last 12 to 15 years with regular maintenance. If yours is in that range and starting to struggle, it’s a good time to begin planning for a replacement.
Watch for weak or uneven heat, frequent cycling, odd smells or noises, rising energy bills, or a yellow burner flame. If you ever suspect a gas leak or carbon monoxide problem, leave the house right away and call for help.
A breaker trips to protect your home from an overloaded circuit, a short, or a ground fault. If it happens often, your panel may be undersized or a circuit may have a wiring problem, and a licensed electrician should take a look.
Keep wipes, grease, and other non-flushable items out of your drains, and pay attention if several fixtures slow down at the same time. If you have large trees near your sewer line, a camera inspection can catch root problems before they cause a backup.
word gets around

Why people keep calling Keep Smiling.

★★★★★

“I called to schedule an appointment to have my Ring Floodlight Cam installed and got an appointment the same day. My technician Hubert completed the install within a short period of time that I wasn’t expecting. Great job and also provided me with a quote for a surge to install”

Roderick Johnson · Google review

Rated 4.9 stars across 4,346+ Google reviews by neighbors across Northeast Atlanta. Reviews shown are representative of Keep Smiling’s Google profile.

Write a Review (opens in a new tab)
where we roam

Serving Northeast Atlanta, county to county.

10 counties, 54 cities, one crew that works the same way in all of them. A truck from us is a truck from us wherever you are.

  • AlpharettaFulton County
  • BufordGwinnett County
  • DuluthGwinnett County
  • DunwoodyDeKalb County
  • GainesvilleHall County
  • Johns CreekFulton County
  • LawrencevilleGwinnett County
  • LoganvilleGwinnett & Walton County
  • MonroeWalton County
  • Peachtree CornersGwinnett County
  • SnellvilleGwinnett County
  • SuwaneeGwinnett County

…and 42 more across Barrow, DeKalb, Forsyth, Fulton, Gwinnett, Hall, Jackson, Newton, Rockdale and Walton County.

Ten counties across Northeast Atlanta, and if you’re just past the edge of it, call us anyway.
Open the coverage map in Google Maps
ready when you are

Dependable Help for Your Redan Home

After decades in the same house, you know its sounds and quirks better than anyone, and you can tell when something isn’t right. When the water heater starts rumbling, the breakers won’t stay on, or the AC can’t keep up, Keep Smiling is ready to step in. A friendly technician will explain the problem and give you honest options, with a written price before any work starts. Book online today and let us help get your home back to normal.

(770) 273-9090