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railroad town, brick ranches

Plumbing, Electric, Heating & Cooling in Norcross

Historic streets near Thrasher Park and 1970s neighborhoods a few blocks out. Norcross homes get all four trades from one team.

  • Local since 1985
  • Answered day or night
  • Upfront pricing
A Keep Smiling technician meeting a homeowner outside their house
the short version

Plumbing, Electrical, Heating & Air Conditioning in Norcross, GA

Norcross began as a railroad town in the 1870s, and you can still feel that history around Thrasher Park and the shops along South Peachtree Street. Step a few blocks away and the city turns into neighborhoods built mostly in the 1970s and 1980s, full of brick ranches, split-levels, and two-story colonials. Since 1985, Keep Smiling Plumbing, Electric, Heating and Cooling has helped Gwinnett homeowners with plumbing, electrical, heating, and air conditioning, all handled by one team. Maybe your Beaver Crossing home needs repiping, or the panel in your Historic Norcross house has seen better days. Your licensed technician will explain the problem and give you a written price before any work begins.

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what’s covered

Plumbing Services in Norcross, GA

Plumbing is how Keep Smiling started, and our licensed plumbers bring decades of hands-on experience to Norcross homes of every age. We repair leaks, replace tank and tankless water heaters, repipe homes with failing supply lines, service and install gas lines, add water filtration, and clean and repair drains and sewer lines. A historic home and a 1980s split-level need very different things, so we tailor every repair to the house in front of us. See our full list of plumbing services.

Signs Your Norcross Home Needs a Plumber

  • You’ve had more than one pinhole leak in the past year
  • Gray plastic supply pipe is visible near the water heater or in the crawl space
  • A gas appliance won’t stay lit, or you notice a faint gas smell near it
  • Shower pressure drops every time someone flushes a toilet
  • Drains back up during heavy storms or after the washing machine runs
  • A pipe has frozen or burst during a past cold snap

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the essentials

What a Licensed Plumber Does for Your Norcross Home

  • Gas work done safely: Licensed plumbers repair and install gas lines to code, which protects your family from leaks and carbon monoxide risks.
  • An end to repeat leaks: Replacing failing sections, or repiping the whole house when it’s needed, stops the cycle of patch after patch.
  • Strong, steady water pressure: New supply lines bring back reliable flow to every shower and faucet.
  • Small fixes before big damage: Addressing a weak valve or cracked fitting today keeps it from flooding a floor tomorrow.
  • Written protection: Every repair is backed by a warranty in writing, so you know where you stand.

Plumbing Problems Common in Norcross Homes

Norcross has homes from nearly every decade of the past century and a half, and each era brings its own plumbing quirks. Older houses around the historic district may still have galvanized steel supply lines and cast iron drains that have corroded from the inside, which causes low pressure, rusty water, and pinhole leaks. Many subdivisions built from the late 1970s into the early 1990s, including parts of Beaver Crossing and Williamsburg, were plumbed with polybutylene. That gray plastic pipe can turn brittle and split without much warning. Clay and cast iron sewer laterals from those same years tend to crack, settle, or let tree roots in. Georgia’s red clay swells and shrinks with the seasons, which slowly shifts underground pipes. Crawl spaces in older homes can leave pipes exposed when temperatures drop below freezing overnight.

A Keep Smiling electrician working on a wall outlet
what to watch for

Norcross Electrical Services

Our licensed electricians handle panel replacements, rewiring, aluminum wiring remediation, GFCI and AFCI protection, lighting, outlets and switches, EV chargers, whole-home surge protection, and smoke and CO detectors throughout Norcross. As a Generac dealer, we also install and service standby generators that power your home through storm outages. Every job begins with a careful inspection and a clear explanation of what your system needs. Learn more about our electrical services.

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in depth

Why Updating Your Electrical System Is Worth It

Electrical Red Flags in Norcross Homes

  • Your panel says Federal Pacific, Zinsco, or another brand you don’t recognize
  • An outlet sparks when you plug in a lamp or charger
  • Lights throughout the house flicker during storms or windy days
  • You’ve found scorch marks or discoloration on outlet covers or switch plates
  • Your home was built in the late 1960s or 1970s and may have aluminum branch wiring
  • A breaker feels hot to the touch or won’t reset after it trips

Some of the most serious electrical hazards hide behind walls and inside panels where you’ll never see them. Updating an older system protects your family, your belongings, and the value of your home.

  • Known hazards removed: Replacing outdated panels and repairing aluminum wiring connections cuts down on overheating and fire risk.
  • Capacity for modern life: A properly sized panel powers central air, kitchen appliances, and home offices without overloads.
  • Safer kitchens, baths, and garages: GFCI and AFCI protection guards against shocks and electrical fires where they’re most likely.
  • Electronics protected from storms: Whole-home surge protection helps shield TVs, computers, and appliances from lightning spikes.
  • A smoother home sale: Updated electrical work tends to pass inspections more easily and gives buyers confidence.

Electrical Issues We Find in Norcross

A lot of Norcross homes built in the 1970s and 1980s came with panels that have since earned a poor safety reputation. Federal Pacific and Zinsco panels in particular can fail to trip during an overload. Some houses from the late 1960s and 1970s were wired with aluminum branch circuits. Where aluminum wire meets outlets and switches, connections can loosen and overheat over the years unless they’re repaired with the right materials. Older homes near downtown may still have ungrounded two-prong outlets and service that’s too small for central air and modern kitchens. Summer thunderstorms bring frequent lightning to western Gwinnett, and the resulting surges can damage electronics in an instant. Storm-related outages are a regular concern too, which has more Norcross families asking about generators.

Air conditioners in Norcross do a lot of heavy lifting from late spring into fall. Keeping yours in good shape saves money on energy, prevents water damage, and keeps your home comfortable through the worst of the heat.

  • A cooler, drier home: Correct refrigerant levels and clean coils help your system remove humidity as well as heat.
  • Fewer leaks and overflows: Clearing condensate lines during maintenance prevents water from soaking floors and ceilings.
  • Healthier indoor air: Fresh filters and IAQ upgrades cut down on dust, mold spores, and seasonal allergens.
  • Lower energy bills: A tuned system uses less electricity to reach and hold your thermostat setting.
  • A worthwhile upgrade: Replacing an older or R-22 system improves efficiency and comes with fresh warranty coverage.

In Norcross, controlling moisture matters just as much as cooling the air. Condensate drain lines clog with algae and debris during humid months, and that can send water spilling around the furnace or indoor coil. Many homes from the 1970s and 1980s have ductwork that has lost insulation or pulled apart at the joints over the decades, wasting cool air in hot attics and damp crawl spaces. Each spring, pine pollen coats outdoor coils and restricts airflow until it’s cleaned off. Systems still running on R-22 are getting more expensive to service every year as that refrigerant grows harder to find. Long run times also wear out capacitors and contactors faster here than in milder climates.

Heating Services for Norcross Homes

Keep Smiling repairs, maintains, and replaces gas furnaces and heat pumps throughout Norcross. As a Bryant Factory Authorized Dealer, we know our equipment inside and out, and our technicians service most other major brands too. Many Norcross homes still have heating systems that are 15 or 20 years old, and we’ll give you a straight answer on whether yours is worth another repair. Older ductwork in crawl spaces and attics often needs attention too, and we’ll check it while we’re there. Explore our heating services to learn more.

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A Keep Smiling technician working on equipment in a mechanical closet
good to know

Signs Your Furnace or Heat Pump Needs Repair

  • The furnace blows cold air even though the thermostat is set to heat
  • You hear repeated clicking, but the burners never light
  • The burner flame looks yellow or flickers instead of burning steady blue
  • The system shuts off before the house warms up
  • A musty or burning smell lingers every time the heat runs
  • Your furnace is more than 15 years old and has needed several repairs
a closer look

AC Repair and Installation in Norcross

Norcross summers bring long runs of 90-degree days and heavy humidity, and an aging air conditioner can fall behind fast. Our HVAC technicians handle AC repair, annual maintenance, new system installation and replacement, ductless mini splits, refrigerant leak repair, and indoor air quality upgrades. We’ll diagnose your system and explain whether a repair will hold up or whether a replacement is the better use of your money. See our air conditioning services for details.

Signs Your Air Conditioner Needs Repair

  • Water is pooling around the indoor unit or the base of the furnace
  • The air from your vents feels only slightly cooler than the room
  • A musty smell fills the house when the system kicks on
  • The outdoor fan won’t spin, or it spins slower than it should
  • The AC trips its breaker during heat waves
  • Your system still runs on R-22 refrigerant

What Happens When You Book With Keep Smiling

  1. Get on the Schedule: Book online or give us a call. Calls are answered day or night and we find you the soonest available time.
  2. A Trusted Pro Shows Up: Your technician arrives in uniform in a marked Keep Smiling truck, background checked and drug screened.
  3. We Pinpoint the Cause: We inspect your system carefully and explain what’s wrong in simple, everyday terms.
  4. You Pick the Plan: We give you clear choices with written pricing up front, and you decide what happens next.
  5. We Complete the Work: We protect your home while we work and clean up when we’re finished.
  6. We Test and Confirm: We check the results with you, answer any questions, and leave your warranty in writing.
Call (770)-273-9090
where we work

Norcross Neighborhoods We Serve

Norcross packs a lot of variety into a small area. You’ll find restored homes near the historic downtown and long-established subdivisions spreading out toward Peachtree Corners and Jimmy Carter Boulevard. We’ve worked on houses of every age here, from century-old plumbing to brand-new EV charger installs. Here are some of the Norcross neighborhoods we visit most often:

  • Historic Norcross
  • Sheffield Forest
  • Beaver Crossing
  • Oakbrook
  • Williamsburg
  • Langford Village
Norcross map marking Sheffield Forest, Beaver Crossing, Oakbrook and Williamsburg
  • Sheffield Forest
  • Beaver Crossing
  • Oakbrook
  • Williamsburg
Map data © OpenStreetMap contributors

Why Norcross Homeowners Rely on Keep Smiling

Keep Smiling started in 1985 as a small plumbing company that grew through word of mouth, and today we’re a full home services team serving homes across North Georgia. Norcross homeowners trust us because we’re upfront about pricing, we explain problems clearly, and we stand behind every job. Each of our plumbers, electricians, and HVAC technicians is licensed, background checked, and drug screened. We’re a Bryant Factory Authorized Dealer and a Generac dealer, and we’re proud to be recognized as Best of Gwinnett, BBB accredited, and Google Guaranteed. From our Loganville base, we serve Norcross along with Peachtree Corners, Duluth, and Lilburn. Georgia License #: MP210191 | CN210975 | EN217959.

What to Expect on Cost in Norcross

Pricing depends on factors like equipment size, fuel type, accessibility, code requirements, and warranty length. Older Norcross homes sometimes need extra work to meet current code, such as adding GFCI protection or updating a gas connection. We’ll explain any of those costs before you decide. Your technician gives you the complete price in writing ahead of time, and that’s the price you pay. For larger projects like whole-home repiping, a panel replacement, a new HVAC system, or a Generac generator, we offer financing through Service Finance and Chowder. Our team can help you find a monthly payment that fits. Check out our financing page to learn more.

questions, answered

Plumbing, Electrical and HVAC in Norcross FAQs

Yes. We serve all of Norcross, including Historic Norcross, Beaver Crossing, Sheffield Forest, Oakbrook, and Williamsburg. We also work in nearby Peachtree Corners, Duluth, and Lilburn. Book online or give us a call.
Yes. Keep Smiling is fully licensed and insured (Licenses #: MP210191 | CN210975 | EN217959), and every technician is drug screened, background checked, and trained before entering your home.
Your technician diagnoses the problem and then gives you an upfront, written price before any work begins. There are no hidden fees, and the price you approve is the price you pay.
We accept a select range of payment methods. Give us a call and we’ll confirm which options are available for your service.
Common signs include repeated pinhole leaks, discolored water, low pressure, or pipes made of galvanized steel or polybutylene. We’ll inspect your plumbing and let you know whether targeted repairs or a full repipe makes more sense.
Shut off your main water valve right away to limit damage, then call us. We repair frozen and burst pipes and can help you protect vulnerable lines from future freezes.
Yes. We repair and install gas lines and provide leak detection. If you smell gas, leave your home immediately and call your gas provider and emergency services first. Once it’s safe, call us to handle the repair.
If your panel is a Federal Pacific, Zinsco, or another outdated brand, or if it’s too small for your home’s needs, replacement is a smart safety upgrade. We’ll inspect your panel and explain your options.
It can be if the connections aren’t maintained. Aluminum wire expands and contracts more than copper, which can loosen connections at outlets and switches and cause overheating. A licensed electrician can repair those connection points with approved materials.
Most AC water leaks come from a clogged condensate drain line. Refrigerant leaks are more serious and reduce cooling performance. In either case, turn off the system and call us for a diagnosis.
It could be a thermostat setting or malfunction, a dirty filter, a faulty igniter or flame sensor, or a blower problem. Our technicians will find the cause and get your heat back on.
In a few cases, yes. Repairs involving polybutylene piping, Federal Pacific panels, root intrusion, or improper drain pitch may not qualify. We’ll always explain what can be corrected to make coverage possible.
word gets around

Why people keep calling Keep Smiling.

★★★★★

“I called to schedule an appointment to have my Ring Floodlight Cam installed and got an appointment the same day. My technician Hubert completed the install within a short period of time that I wasn’t expecting. Great job and also provided me with a quote for a surge to install”

Roderick Johnson · Google review

Rated 4.9 stars across 4,346+ Google reviews by neighbors across Northeast Atlanta. Reviews shown are representative of Keep Smiling’s Google profile.

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where we roam

Serving Northeast Atlanta, county to county.

10 counties, 54 cities, one crew that works the same way in all of them. A truck from us is a truck from us wherever you are.

  • AlpharettaFulton County
  • BufordGwinnett County
  • DuluthGwinnett County
  • DunwoodyDeKalb County
  • GainesvilleHall County
  • Johns CreekFulton County
  • LawrencevilleGwinnett County
  • LoganvilleGwinnett & Walton County
  • MonroeWalton County
  • Peachtree CornersGwinnett County
  • SnellvilleGwinnett County
  • SuwaneeGwinnett County

…and 42 more across Barrow, DeKalb, Forsyth, Fulton, Gwinnett, Hall, Jackson, Newton, Rockdale and Walton County.

Ten counties across Northeast Atlanta, and if you’re just past the edge of it, call us anyway.
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ready when you are

Get Help for Your Norcross Home Today

Pinhole leaks, an outdated panel, and an AC that drips more than it cools are everyday calls for our team in Norcross. Whatever’s going on in your home, a friendly technician will take the time to explain it and walk you through your choices. You’ll get a written price before anything starts. Book online today and let Keep Smiling handle the rest.

(770) 273-9090